This course is designed to provide reception staff with a comprehensive understanding of privacy and confidentiality requirements, particularly concerning sensitive medical information. Participants will learn about the Australian Privacy Principles, privacy requirements for general practice accreditation, what constitutes ‘direct marketing’ in general practice, and strategies to protect personal, practice, and patient data from malicious attacks.
By the end of this course, participants will be able to:
- Understand the importance of privacy and confidentiality in handling sensitive medical information.
- Recognise privacy requirements necessary for general practice accreditation.
- Identify what constitutes ‘direct marketing’ in a general practice setting.
- Implement best practices to protect personal, practice, and patient data from malicious attacks.
Get started by clicking on the first module below.