Privacy & Confidentiality to Protect Patient Data
$22.00
Interested in all of our courses? Buy all six courses for only $110!
This course is designed to provide reception staff with a comprehensive understanding of privacy and confidentiality requirements, particularly concerning sensitive medical information. Participants will learn about the Australian Privacy Principles, privacy requirements for general practice accreditation, what constitutes ‘direct marketing’ in general practice, and strategies to protect personal, practice, and patient data from malicious attacks.
By the end of this course, participants will be able to:
- Understand the importance of privacy and confidentiality in handling sensitive medical information.
- Recognise privacy requirements necessary for general practice accreditation.
- Identify what constitutes ‘direct marketing’ in a general practice setting.
- Implement best practices to protect personal, practice, and patient data from malicious attacks.
The course come with:
- Downloadable handbooks
- Video lessons
- Downloadable templates
- Useful resource links
Recognised Certification
Participants who successfully completes the training will receive a Certificate of Participation.
Note: The image shown is a sample. Actual certificates will be personalised for each participant.
FAQs
Who is this course designed for?
This course is ideal for people who are either brand new to medical reception work and are looking to become skilled in the key areas that every medical receptionist, particularly in general practice in Australia must have.
And this course is also ideal for people who are already working at a practice and want to fill in any skills gaps or for those looking to get recent evidence of professional development if their practice is coming up to an Accreditation.
Is the course online only or do I need to attend classes on campus?
All courses on this website are 100% online. There are no in person classes or set class times. All content can be accessed 24/7 and at the pace the learner decides.
How long does it take to complete the entire course?
Every module includes one hour of video content. So the course is the equivalent of 6 hours of continuous professional development or CPD.
Can the modules be completed in any order?
Yes. You are free to select which topics you want to complete at any given time. There is no particular order they need to be completed in.
Is there a time limit for completing the courses?
No time limit. Participants are able to go through the modules at their own pace. Once you register, you have lifetime access to the content, including any updates that are made to the modules to ensure they stay up-to-date.
Will participants receive a certificate upon completion?
Yes, every topic you complete will provide you with a unique completion certificate.
Can multiple staff members use one course purchase?
The accounts are designed for an individual learner because the certificate will be generated listing the name of the person on the registered account. However, if you have all the team members who you think my benefit from watching the content, and you don’t need them to have their own certificate, then multiple people could access the content on the same account.
Is the course content regularly updated?
Yes, the modules go through regular internal reviews to make sure they reflect current evidence or best practice standards.
How does this course help with practice accreditation?
This course help with accreditation in many different ways: the introduction to a accreditation module helps to give participants a practical introduction to the process of Accreditation in general practice, the certificates generated for every course are great examples of ongoing staff training evidence for Accreditation, and modules like infection control, and triage provide training in specific areas that will be assessed during the accreditation visit.
Is there any ongoing support after completing the course?
Yes, in addition to having lifetime access to the course and being able to revisit any content covered, participants can also reach out via the contact form on this website if they have questions or one additional guidance.
Still Have Questions?
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